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Empowering Women in Case Management: COTA’s Celebration of International Women’s Day

COTA Case Management celebrates International Women’s Day by recognising the achievements of women in the case management, healthcare, and legal sectors. Managing Director Lauren McCluskey shares her thoughts on leadership, gender equality, and advice for women advancing their careers.

Saturday 8th March is International Women’s Day (IWD), which is a global celebration of women’s achievements and designed to drive for greater gender equality. At COTA Case Management, we understand the importance of the day, and we’re proud that 75% of our workforce are female. We’re also passionate about IWD as the day aligns with our values of empowerment, inclusivity, and advocacy, something we’re always striving to deliver for clients. It also advocates for greater compassion and collaboration something that we always deliver as part of dedicated client care.

The case management sector has a significant number of female professionals working within it. This makes IWD an ideal opportunity to recognise and celebrate the contributions of women both within COTA and the broader healthcare and legal sectors. It’s also a moment to reflect on gender equity, ensuring that women, whether clients, employees, or industry peers, are supported, valued, and given equal opportunities to thrive.

To mark the occasion of IWD, we sat down with COTA Case Management’s Managing Director, Lauren McCluskey. During the discussion, we explored the meaning of IWD to Lauren, her inspirations, advice to women looking to advance their careers in case management, and much more.

Lauren McCluskey’s International Women’s Day Discussion

What does International Women’s Day mean to you personally?

International Women’s Day is an important reminder of how far we have come in society but also a reminder of how much work is still needed to be done to ensure the fundamental human right of gender equality for future generations. It represents how we have come together to drive positive change in society and is an opportunity to reflect on the incredible successes of women.

Is there a woman who has inspired you in your personal or professional life?

There are so many brave and trailblazing women who went before us and inspire us to push for more and to continually challenge gender stereotypes. I have worked with so many inspirational women over the years—too many to mention!

However, I have always been inspired by both my parents, who have always encouraged me to follow my dreams and aspirations and to never let anyone tell me I can’t achieve something because of my gender. I hope to pass the same wisdom on to my own daughter.

What are some key qualities that make a great female leader?

I think that generally the qualities of a good leader are the same for both women and men. However, women in leadership roles can bring additional qualities to the table that have been shown to improve productivity and economic growth, such as empathy, humility, patience, resilience, and authenticity.

What are some key changes you’d like to see for women in the next 10 years?

Anything is possible when men and women come together! We all need to share the vision of equal rights for all and build a society in which women and men enjoy the same opportunities, rights, and obligations in all spheres of life, and women are not just seen as the supporting act—this starts at a young age.

More needs to be done in schools to promote gender equality and not promote gender stereotypes. An equitable classroom is essential in building a foundation for the future of an equal society. This should include things like not referring to stereotypical characteristics like ‘boys don’t cry’ or ‘girls don’t fight’ or teachers challenging male dominance in classrooms or derogatory phrases, such as ‘you play like a girl.’.

More also needs to be done to tackle employment levels and the pay gap between men and women in the UK. Women’s worsening unemployment and participation in the workforce has pulled the UK to its lowest ranking for workplace equality among large world economies in a decade.

What advice would you give to women looking to advance their careers in case management?

Stay curious and commit to lifelong learning! Find a mentor who you can relate to and ask for help if you need it. Speak up, focus on your strengths, and don’t be afraid to take a risk.

To learn more about the compassionate and comprehensive work Lauren and COTA Case Management deliver for clients, then visit our website. If you have any questions, please don’t hesitate to contact us.

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What our clients have to say:
  • "It’s been my pleasure to work with Lauren on several complex amputee claims. Her assessments are excellent and onward guidance invaluable, putting clients at ease and expertly supporting their rehabilitation goals. I cannot overstate the benefit of having a specialist case manager in a limb loss case, especially someone of Lauren’s experience and ability."

    Matthew Stockwell | Barrister | Exchange Chambers
  • "I just want to say thank you so much for everything you have done for me since looking after me. If it wasn't for you advocating for me and fighting my corner these last 3 years, I know I wouldn't be in a position in my recovery as I am now. You have made the whole process a lot easier, and I will be forever grateful for what you have done for me."

    Sarah | A previous client
  • "LMC Case Management’s reputation proceeds it as being a leader in the field of Case Management - especially with their specialist work with amputees. Lauren’s passion for clinical excellence and sector leading projects, collaborations and creating needed services and supports within the field."

    Caroline Phelps | Case Manager & Vocational Consultant
  • "Lauren’s expertise in amputation work is unparalleled. She is extremely knowledgeable and well connected, and I’m particularly impressed by her drive and commitment to understand all new developments in the prosthetics industry. She is dedicated to ensure the best possible rehabilitation outcome for all of her clients and will leave no stone unturned to maximise her clients’ potential."

    Richard Biggs | Partner | Irwin Mitchell
  • "I have had the pleasure of working with LMC Case Management services several times over recent years. LMC Case Management’s commitment and interest in their client’s rehabilitation journey has always been at the forefront of their business with patient centred care being paramount. Working with LMC Case Management is always an interactive, well managed and patient focused collaboration, which we look forward to being apart of for many more years."

    Elaine Smith | Prosthetist at Dorset Orthopaedic
  • "‘It is always a pleasure to work in collaboration with Lauren. She is a highly skilled case manager with incredible knowledge and expertise in managing amputee clients, making sure that all areas of the complex prosthetic rehabilitation process are considered. Her dedication, professionalism and passion for her clients is clearly evident in all interactions, and ensures they realise their full rehabilitation potential!’"

    Peter Durkin & Colette Shaw | STEPS Prosthetics
  • "I have worked with both Lauren and Laura on a number of lower limb amputee cases, they are true specialists in this field, with an incomparable experience of working with amputees and securing the very best rehabilitation for them. They know all the main players in the amputee rehabilitation world so their clients get seen by the very best. My clients and I cannot sing their praises enough."

    Peregrine Redgrave | Partner at Stewarts Law
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