COTA Case Management Logo

Sheena Reen

Associate Case Manager
Qualifications
  • 2025 - University of Leeds, Postgraduate Certificate in Musculoskeletal Medicine
  • 2024 - NHS Leadership Academy, Healthcare Leadership Award, Mary Seacole Programme
  • 2012 - University of Ulster, BSc (Hons) Physiotherapy
  • 2009 - Institute of Technology Carlow, Higher Certificate Physiology and Health Science

Areas Covered
  • North England
  • North Wales

Contact

enquiries@cota-cm.com
01772 957510

Profile

Sheena is a highly organised, dedicated, and passionate Rehabilitation Case Manager and Physiotherapist. She is committed to facilitating the highest quality of rehabilitation for all her clients and is experienced in working with individuals who have suffered complex trauma with a variety of multi-factorial clinical presentations.

Sheena began working within case management in 2019 and is a strong advocate for her clients, always ensuring that their needs are continually met so they feel supported to achieve their rehabilitation goals. She has successfully supported clients with a wide range of catastrophic injuries, including amputations, complex polytrauma, traumatic brain injury, and psychological disorders.

As a qualified Physiotherapist, Sheena is enthusiastic about ensuring all her clients have access to the highest quality treatment to restore, maintain, and maximise their mobility, function, and well-being so they can lead fulfilling lives after injury.

She has a specialist interest in working with individuals who have suffered complex trauma and limb loss, stays up to date with advances in prosthetic rehabilitation, and develops collaborative rehabilitation and support packages tailored to each individual’s needs and goals.

Sheena has also enhanced her expertise through further study and professional development, including the NHS Leadership Academy Healthcare Leadership Award, the Mary Seacole Programme, and a Postgraduate Certificate in Musculoskeletal Medicine from the University of Leeds. She is also registered with The Institute of Registered Case Managers.

Registrations & Professional Associations / Accreditations>

  • Chartered Society of Phsyiotherapy (CSP)
  • Case Management Society UK (CMSUK)
  • Health and Care Professions Council (HCPC)
  • British Association of Brain Injury & Complex Case Management (BABICM)
  • Registered with The Institute of Registered Case Managers (IRCM)

Specialisms >

  • Amputee Rehabilitation
  • Benefits support
  • Complex hospital discharges
  • Complex polytrauma
  • Equipment & minor adaptations
  • Helping individuals to return to work
  • Moderate brain injury
  • Pain management
  • Psychological injury management.

Due Diligence >

  • Regular training and formal supervision.
  • Ongoing continuous professional development.
  • Full, clear Enhanced Disclosure and Barring Service (DBS) certificate & update service in place.
  • Current Safeguarding certificate (Level 3).
  • GDPR compliant and current ICO certificate.
  • Professional Indemnity & Public Liability Cover.

Work Experience >

COTA Case Management (Formerly LMC Case Management) January 2024 - Present
Rehabilitation Case Manager. Associate (independent) rehabilitation case manager - specialising in amputee rehabilitation and complex multi-trauma.

 

March 2025 - Present
Fletchers Group
Rehabilitation Manager

January 2025 - Present
Phelps Case Management Consultants
Associate Case Manager

October 2022 - March 2025
NHS Senior Project Manager
Cancer service improvement

March 2022 - September 2022
NHS Commissioning Manager
Technology enabled care, community health services, prevention, innovation, loneliness / isolation

April 2019 - February 2022
Rehabilitation Case Manager
Polytrauma, complex orthopaedics, amputations, mild to moderate brain injuries & psychological trauma

September 2018 - April 2019
Physiotherapist / Programme Development and Delivery Lead
Community rehabilitation for long-term respiratory, cardiac, orthopaedic and neurological condition

October 2015 - September 2018
Disability analyst
Personal Independence Payment

March 2013 - October 2015
Physiotherapist / Senior Physiotherapist
Musculoskeletal / orthopaedic, women’s health, community, post-surgical rehabilitation

What our clients have to say:

  • "‘It is always a pleasure to work in collaboration with Lauren. She is a highly skilled case manager with incredible knowledge and expertise in managing amputee clients, making sure that all areas of the complex prosthetic rehabilitation process are considered. Her dedication, professionalism and passion for her clients is clearly evident in all interactions, and ensures they realise their full rehabilitation potential!’"

    Peter Durkin & Colette Shaw | STEPS Prosthetics

  • "I just want to say thank you so much for everything you have done for me since looking after me. If it wasn't for you advocating for me and fighting my corner these last 3 years, I know I wouldn't be in a position in my recovery as I am now. You have made the whole process a lot easier, and I will be forever grateful for what you have done for me."

    Sarah | A previous client

  • "It’s been my pleasure to work with Lauren on several complex amputee claims. Her assessments are excellent and onward guidance invaluable, putting clients at ease and expertly supporting their rehabilitation goals. I cannot overstate the benefit of having a specialist case manager in a limb loss case, especially someone of Lauren’s experience and ability."

    Matthew Stockwell | Barrister | Exchange Chambers

  • "I have had the pleasure of working with LMC Case Management services several times over recent years. LMC Case Management’s commitment and interest in their client’s rehabilitation journey has always been at the forefront of their business with patient centred care being paramount. Working with LMC Case Management is always an interactive, well managed and patient focused collaboration, which we look forward to being apart of for many more years."

    Elaine Smith | Prosthetist at Dorset Orthopaedic

  • "LMC Case Management’s reputation proceeds it as being a leader in the field of Case Management - especially with their specialist work with amputees. Lauren’s passion for clinical excellence and sector leading projects, collaborations and creating needed services and supports within the field."

    Caroline Phelps | Case Manager & Vocational Consultant

  • "Lauren’s expertise in amputation work is unparalleled. She is extremely knowledgeable and well connected, and I’m particularly impressed by her drive and commitment to understand all new developments in the prosthetics industry. She is dedicated to ensure the best possible rehabilitation outcome for all of her clients and will leave no stone unturned to maximise her clients’ potential."

    Richard Biggs | Partner | Irwin Mitchell

  • "I have worked with both Lauren and Laura on a number of lower limb amputee cases, they are true specialists in this field, with an incomparable experience of working with amputees and securing the very best rehabilitation for them. They know all the main players in the amputee rehabilitation world so their clients get seen by the very best. My clients and I cannot sing their praises enough."

    Peregrine Redgrave | Partner at Stewarts Law
Looking for professional case management?

With over 20 years of clinical experience, we're the company to trust with all your case management needs.

Contact Us