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Outcome Focussed Rehabilitation Case Management

Established in 2019 by Lauren McCluskey, an Occupational Therapist, COTA (formerly LMC Case Management Services) is based in Lancashire, and extends its dedicated services to clients across the UK.

Meet the team

COTA - Comprehensive Rehabilitation Case Management for Injured Individuals, Specialising in Complex Orthopaedic Trauma and Amputation

In 2024, COTA rebranded from LMC Case Management to better reflect its specialised commitment to providing rehabilitation case management services for individuals, both adults and children following a personal injury.

Established in 2019 by Lauren McCluskey, an Occupational Therapist, COTA is based in Lancashire and extends its dedicated services to clients across the UK.

Operating under the Rehabilitation Code (2015), COTA is committed to placing the individual at the heart of both the case management assessment process and all rehabilitation interventions. With over 20 years of rehabilitation experience, our team develops bespoke, clinically evidenced rehabilitation plans, tailored to each client's unique needs and goals. We are dedicated to delivering first-class, independent case management services aimed at maximising function and regaining control.

Our team is made up of members of the Case Management Society UK (CMSUK), the Royal College of Occupational Therapists (RCOT) and HCPC Registered professionals. We adhere to the highest standards of professional conduct and clinical expertise and have an unwavering dedication to continuous professional development to ensure that we maintain the highest clinical standards, providing our clients with the exceptional care and support they deserve.

Our expertise lies in optimising clinical outcomes through timely, evidence-based interventions that are efficient and cost-effective. We specialise in facilitating rehabilitation for various catastrophic injuries, with a particular focus on complex orthopaedic trauma and amputation. COTA collaborates closely with a carefully selected network of clinicians, experts, prosthetic providers, and rehabilitation facilities throughout the north of the UK to ensure comprehensive support for our clients.

Discover more about COTA

Our Ethos and Values

COTA is committed to client-centred care, expertise, collaboration, compassion, advocacy, and continuous improvement in rehabilitation following complex orthopaedic trauma and amputation.
Careers

Explore a rewarding career with COTA Case Management, specialising in complex orthopaedic trauma and amputation.
What our clients have to say:

  • "It’s been my pleasure to work with Lauren on several complex amputee claims. Her assessments are excellent and onward guidance invaluable, putting clients at ease and expertly supporting their rehabilitation goals. I cannot overstate the benefit of having a specialist case manager in a limb loss case, especially someone of Lauren’s experience and ability."

    Matthew Stockwell | Barrister | Exchange Chambers

  • "Lauren’s expertise in amputation work is unparalleled. She is extremely knowledgeable and well connected, and I’m particularly impressed by her drive and commitment to understand all new developments in the prosthetics industry. She is dedicated to ensure the best possible rehabilitation outcome for all of her clients and will leave no stone unturned to maximise her clients’ potential."

    Richard Biggs | Partner | Irwin Mitchell

  • "‘It is always a pleasure to work in collaboration with Lauren. She is a highly skilled case manager with incredible knowledge and expertise in managing amputee clients, making sure that all areas of the complex prosthetic rehabilitation process are considered. Her dedication, professionalism and passion for her clients is clearly evident in all interactions, and ensures they realise their full rehabilitation potential!’"

    Peter Durkin & Colette Shaw | STEPS Prosthetics

  • "I just want to say thank you so much for everything you have done for me since looking after me. If it wasn't for you advocating for me and fighting my corner these last 3 years, I know I wouldn't be in a position in my recovery as I am now. You have made the whole process a lot easier, and I will be forever grateful for what you have done for me."

    Sarah | A previous client

  • "LMC Case Management’s reputation proceeds it as being a leader in the field of Case Management - especially with their specialist work with amputees. Lauren’s passion for clinical excellence and sector leading projects, collaborations and creating needed services and supports within the field."

    Caroline Phelps | Case Manager & Vocational Consultant

  • "I have had the pleasure of working with LMC Case Management services several times over recent years. LMC Case Management’s commitment and interest in their client’s rehabilitation journey has always been at the forefront of their business with patient centred care being paramount. Working with LMC Case Management is always an interactive, well managed and patient focused collaboration, which we look forward to being apart of for many more years."

    Elaine Smith | Prosthetist at Dorset Orthopaedic

  • "I have worked with both Lauren and Laura on a number of lower limb amputee cases, they are true specialists in this field, with an incomparable experience of working with amputees and securing the very best rehabilitation for them. They know all the main players in the amputee rehabilitation world so their clients get seen by the very best. My clients and I cannot sing their praises enough."

    Peregrine Redgrave | Partner at Stewarts Law
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