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At COTA Case Management, we specialise in providing comprehensive rehabilitation case management for individuals recovering from personal injuries, with a particular focus on complex orthopaedic trauma and amputations. Our goal is to ensure that each client achieves their rehabilitation goals efficiently and effectively.

Our Process

Once funding for case management intervention is approved by the referring parties, we immediately implement the recommendations from the Immediate Needs Assessment (INA).

The Role of Our Rehabilitation Case Managers

Our case managers play a crucial role in creating a clear, coordinated pathway of therapeutic and care services. They are dedicated to ensuring that the injured individual's goals are achieved in a timely manner.

Our Case Management Benchmarks

Client-Centred Approach: The injured person is always at the core of the rehabilitation journey.

Comprehensive Services: We manage planning, facilitating, advocating, and evaluating the entire rehabilitation process.

Effective Communication: Maintaining clear and consistent communication between all parties is a top priority.

Evidence-Based Interventions: Evidence-based and clinically effective interventions to ensure access to the most appropriate services.

Regular Reporting: Formal reporting periods so all parties are informed regarding progress towards goals and objective evaluation of input against budgets agreed.

Standardised Assessments: Standardised assessments and outcome measures regularly reviewed so all parties can monitor the progress made.

Discharge Report: When the injured individual achieves their rehabilitation goals, we prepare a detailed case management discharge report. This report includes long-term recommendations and a cost analysis of our interventions, ensuring continued support for the client's ongoing needs.

Explore our wider services

Immediate Needs Assessment
Expert
Witness
Amputee Rehab Mentor Reviews
What our clients have to say:
  • "Lauren’s expertise in amputation work is unparalleled. She is extremely knowledgeable and well connected, and I’m particularly impressed by her drive and commitment to understand all new developments in the prosthetics industry. She is dedicated to ensure the best possible rehabilitation outcome for all of her clients and will leave no stone unturned to maximise her clients’ potential."

    Richard Biggs | Partner | Irwin Mitchell
  • "I have had the pleasure of working with LMC Case Management services several times over recent years. LMC Case Management’s commitment and interest in their client’s rehabilitation journey has always been at the forefront of their business with patient centred care being paramount. Working with LMC Case Management is always an interactive, well managed and patient focused collaboration, which we look forward to being apart of for many more years."

    Elaine Smith | Prosthetist at Dorset Orthopaedic
  • "‘It is always a pleasure to work in collaboration with Lauren. She is a highly skilled case manager with incredible knowledge and expertise in managing amputee clients, making sure that all areas of the complex prosthetic rehabilitation process are considered. Her dedication, professionalism and passion for her clients is clearly evident in all interactions, and ensures they realise their full rehabilitation potential!’"

    Peter Durkin & Colette Shaw | STEPS Prosthetics
  • "LMC Case Management’s reputation proceeds it as being a leader in the field of Case Management - especially with their specialist work with amputees. Lauren’s passion for clinical excellence and sector leading projects, collaborations and creating needed services and supports within the field."

    Caroline Phelps | Case Manager & Vocational Consultant
  • "It’s been my pleasure to work with Lauren on several complex amputee claims. Her assessments are excellent and onward guidance invaluable, putting clients at ease and expertly supporting their rehabilitation goals. I cannot overstate the benefit of having a specialist case manager in a limb loss case, especially someone of Lauren’s experience and ability."

    Matthew Stockwell | Barrister | Exchange Chambers
  • "I just want to say thank you so much for everything you have done for me since looking after me. If it wasn't for you advocating for me and fighting my corner these last 3 years, I know I wouldn't be in a position in my recovery as I am now. You have made the whole process a lot easier, and I will be forever grateful for what you have done for me."

    Sarah | A previous client
  • "I have worked with both Lauren and Laura on a number of lower limb amputee cases, they are true specialists in this field, with an incomparable experience of working with amputees and securing the very best rehabilitation for them. They know all the main players in the amputee rehabilitation world so their clients get seen by the very best. My clients and I cannot sing their praises enough."

    Peregrine Redgrave | Partner at Stewarts Law
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