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Lauren McCluskey

Managing Director / Specialist Case Manager

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Qualifications

Occupational Therapy BSc (Hons) St Martin's College, Lancaster (2007)


Areas Covered

North England
North Wales
All UK (on request)


Contact

enquiries@cota-cm.com
01772 957510

Profile

With over 20 years working within healthcare, Lauren is an experienced occupational therapist and rehabilitation case manager who is passionate about helping adults and children maximise their independence and regain control of their lives after catastrophic injuries.

After working in a clinical management role for a large case management company, Lauren decided to set up LMC Case Management in 2019 to focus on providing independent, top-quality, evidence-based rehabilitation case management.

Lauren's area of specialist interest is working with individuals who have experienced traumatic upper, lower, or multiple amputations. She has completed postgraduate courses to further her knowledge in the field of prosthetic and amputee rehabilitation. Her clinical experience and additional study in this area has equipped her to carry out detailed assessments and help all the individuals she works with overcome the barriers they face, to achieve what is meaningful to them.

Lauren is highly knowledgeable and up-to-date with the latest advances in prosthetic rehabilitation and has developed close working relationships with private providers to maximise post-amputation function. In 2022, she was a CMSUK finalist with STEPS Rehabilitation in the Partnership Initiative award.

Lauren continues to hold a small case load and also manages a small team of Associate Case Managers at COTA, providing clinical supervision and mentoring on complex cases to maximise clinical outcomes.

Registrations & Professional Associations / Accreditations>

  • Royal College of Occupational Therapists (RCOT)
  • Health and Care Professions Council (HCPC)
  • British Association of Brain Injury & Complex Case Management (BABICM)
  • Case Management Society UK (CMSUK)

 

Specialisms >

  • Rehabilitation pathways for upper & lower limb amputees
  • Prosthetic rehabilitation for adults & children
  • Complex polytrauma
  • Pain management
  • Psychological injury management
  • Complex hospital discharges
  • Adaptive housing & equipment provision
  • Inclusive Sport

Due Diligence >

  • Regular training and formal supervision.
  • Ongoing continuous professional development.
  • Full, clear Enhanced Disclosure and Barring Service (DBS) certificate & update service in place.
  • Current Safeguarding certificate (Level 3).
  • GDPR compliant and current ICO certificate.
  • Professional Indemnity & Public Liability Cover.

Work Experience >

COTA Case Management (Formerly LMC Case Management) - November 2019 to Present

Managing Director at COTA Case Management, overseeing and developing clinical operations. Specialist Case Manager, holding a small case load of upper and lower limb amputees.

Corpore - April 2017 to November 2019

Rehabilitation Case Manager in the Catastrophic Injuries team, specialising in working with amputee clients. Promoted to Clinical Delivery Manager to ensure that all staff maintained the highest professional standards in all their clinical work through recruitment, training and audit.

Southport and Ormskirk NHS Trust - September 2015 to April 2017

Senior Occupational Therapist in the Intermediate Care & Rapid Response Team demonstrating a high level of generic skills for assessment of complex immediate needs and helping to resolve crisis situations in the community.

Southport and Ormskirk NHS Trust - October 2014 to September 2015

Senior Occupational Therapist in the Northwest Specialist
Regional Spinal Injuries Unit: Community Outreach Service.

Liverpool Community Health NHS Trust - September 2012 to June 2014

Locum OT roles as required by the Trust, including acute rehabilitation, community emergency response team, complex manual handing team and out-of-hospital services.

Salford Royal NHS Foundation Trust - January 2012 to July 2012

Locum clinical lead OT role in Rapid Response service to cover a period of maternity leave.

Liverpool PCT/ Liverpool Community Health NHS Trust - April 2009 to December 2012

Community bed-based rehab and amputee lead OT.

Aintree University Hospital NHS Foundation Trust - July 2007 to April 2009

Rotational OT, including vascular ward and Donald Tod limb centre.

 

What our clients have to say:

  • "It’s been my pleasure to work with Lauren on several complex amputee claims. Her assessments are excellent and onward guidance invaluable, putting clients at ease and expertly supporting their rehabilitation goals. I cannot overstate the benefit of having a specialist case manager in a limb loss case, especially someone of Lauren’s experience and ability."

    Matthew Stockwell | Barrister | Exchange Chambers

  • "LMC Case Management’s reputation proceeds it as being a leader in the field of Case Management - especially with their specialist work with amputees. Lauren’s passion for clinical excellence and sector leading projects, collaborations and creating needed services and supports within the field."

    Caroline Phelps | Case Manager & Vocational Consultant

  • "Lauren’s expertise in amputation work is unparalleled. She is extremely knowledgeable and well connected, and I’m particularly impressed by her drive and commitment to understand all new developments in the prosthetics industry. She is dedicated to ensure the best possible rehabilitation outcome for all of her clients and will leave no stone unturned to maximise her clients’ potential."

    Richard Biggs | Partner | Irwin Mitchell

  • "I have worked with both Lauren and Laura on a number of lower limb amputee cases, they are true specialists in this field, with an incomparable experience of working with amputees and securing the very best rehabilitation for them. They know all the main players in the amputee rehabilitation world so their clients get seen by the very best. My clients and I cannot sing their praises enough."

    Peregrine Redgrave | Partner at Stewarts Law

  • "I have had the pleasure of working with LMC Case Management services several times over recent years. LMC Case Management’s commitment and interest in their client’s rehabilitation journey has always been at the forefront of their business with patient centred care being paramount. Working with LMC Case Management is always an interactive, well managed and patient focused collaboration, which we look forward to being apart of for many more years."

    Elaine Smith | Prosthetist at Dorset Orthopaedic

  • "‘It is always a pleasure to work in collaboration with Lauren. She is a highly skilled case manager with incredible knowledge and expertise in managing amputee clients, making sure that all areas of the complex prosthetic rehabilitation process are considered. Her dedication, professionalism and passion for her clients is clearly evident in all interactions, and ensures they realise their full rehabilitation potential!’"

    Peter Durkin & Colette Shaw | STEPS Prosthetics

  • "I just want to say thank you so much for everything you have done for me since looking after me. If it wasn't for you advocating for me and fighting my corner these last 3 years, I know I wouldn't be in a position in my recovery as I am now. You have made the whole process a lot easier, and I will be forever grateful for what you have done for me."

    Sarah | A previous client
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